1.1 Booking & confirmation

Participation in a ZHAR trip is confirmed once a participant has been selected and has completed the booking by paying the required deposit.

Selected participants will receive a payment link by email to secure their place on the trip.

Spaces are limited to ensure an intimate group experience.

1.2 Deposit & Payment

A deposit is required to secure a place on the trip.

The deposit is non-refundable, as it secures your place and allows planning and reservations to begin.

The remaining balance must be paid within the timeframe communicated after booking confirmation.

Participants may choose to pay the full amount upfront if they wish.

Failure to complete payment within the specified time may result in the place being offered to another applicant.

1.3 Cancellation by Participant

The deposit is non-refundable.

The remaining balance must be paid no later than 60 days before departure.

If a participant cancels their trip:

• More than 60 days before departure: 80% refund of any payments made (excluding deposit)
• 30–60 days before departure: 50% refund (excluding deposit)
• Less than 30 days before departure: no refund

If the remaining balance has not yet been paid at the time of cancellation, no further payment is required.

If the trip is cancelled by ZHAR for any reason, all payments including the deposit will be fully refunded.

1.4 Changes to the Program

While the main experiences are planned in advance, the itinerary may occasionally be adjusted due to:

    •    weather conditions

    •    tides

    •    local circumstances

    •    availability of activities

ZHAR will always aim to provide an equally valuable experience if adjustments are required.

1.5 Travel Requirements

Participants are responsible for ensuring they meet all travel requirements including:

    •    valid passport

    •    visa for Tanzania

    •    travel insurance

    •    any necessary vaccinations

Guidance will be provided to assist participants with these preparations.

1.6 Flights & Transportation

Flights to Zanzibar are not included in the trip price.

Participants will receive guidance on recommended flight options once the group is confirmed.

Airport pickup and transportation to the villa will be arranged upon arrival.

1.7 Health & Personal Responsibility

Participants are responsible for their own health and wellbeing during the trip.

Any medical conditions, allergies or special requirements should be communicated prior to departure.

Participants are expected to respect local culture, the accommodation, and fellow travelers.

Liability

ZHAR organizes and facilitates travel experiences but cannot be held responsible for:

    •    flight delays or cancellations

    •    lost luggage

    •    personal accidents or injuries

    •    circumstances beyond reasonable control

Participants are responsible for having appropriate travel insurance.

1.9 Minimum Age

Participants must normally be 18 years or older to join a ZHAR trip unless otherwise agreed.